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Appointment details

Money & Pensions Service - Non Exec Member x 2

Summary

Organisation
Money and Pensions Service
Sponsor department
Department for Work and Pensions
Location
London
Sectors
Finance and Audit
Skills
Audit and Risk, Technology / Digital, Transformation, Cyber Security
Number of vacancies
2
Time commitment
36 day(s) per annum
Remuneration
£18,000 per annum
Length of term
Upto five years
Application deadline
5pm on 26 January 2024

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Timeline for this appointment

  1. Opening date

    8 January 2024

  2. Application deadline

    5pm on 26 January 2024

  3. Sifting date

    6 February 2024

  4. Interviews expected to end on

    17 April 2024

Timeline dates are only an estimate and can change

About the appointment

Introduction

The Money and Pensions Service’s (MaPS) vision is everyone making the most of their money and pensions.  

It is an arm’s-length body, sponsored by the Department for Work and Pensions (DWP), with a joint commitment to ensuring that people throughout the UK have guidance and access to the information they need to make effective financial decisions over their lifetime.  

MaPS is funded by levies on both the financial services industry and pension schemes. 

DWP is seeking two Non-Executive Directors (NED) with a range of established skills/competences to oversee the governance arrangements in MaPS. DWP is looking for candidates who can provide experience from other organisations with challenges on a similar scale to MaPS. 

Introduction from the Chair

MaPS goal of helping people, particularly those most in need, to be able to make better decisions about their money and pensions, has never been more important than it is now, as the cost-of-living continues to stretch household finances around the UK.   

Since it was established in 2019, MaPS has supported millions of people to access free and impartial debt advice, money guidance and to understand and make the best use of their pensions for a more secure future.

MaPS also has the lead role in co-ordinating delivery of the UK Financial Wellbeing Strategy, which it developed through intensive engagement across financial services and other stakeholder groups. This strategy sets ambitious goals in UK Financial Wellbeing, through improvements in savings habits, financial education of young people and reducing use of high-cost debt, among others, by 2030.

Achievement of these goals will bring benefits for individuals, communities, and wider society, as people are able to engage better with their money, making more informed decisions and securing a better future for themselves and their families.

But the world in which MaPS delivers its services is changing rapidly. Technology is reinventing the way people access and consume financial information, guidance, and advice. New products and services, such as the Pensions Dashboard that MaPS is building, will revolutionise the way people are able to plan for later life. And, as people’s financial situations become more complex, provision of services such as debt advice need to evolve to help people in more holistic ways.

As a member of the MaPS Board, you will contribute your experience, expertise and strategic counsel as MaPS moves into its next phase of working with stakeholders throughout the UK, to respond to the rapidly changing landscape and deliver the system-wide change needed to deliver the Strategy and its goals.  

Additional introductions

Message from Peter Schofield DWP Permanent Secretary

I want DWP and our arm’s-length bodies to be places where everyone, whatever their background, feels encouraged to achieve their potential. I believe attracting talented individuals from diverse backgrounds, including regional diversity and the

full range of socio- economic groups, will allow us to be better able to provide the best possible support to those we serve.   DWP continues to support Cabinet Office in working towards 50% of all public appointees to be female and 14% of all public appointments to come from ethnic minority backgrounds. We value diversity and inclusion and actively encourage and welcome applications from everyone.  

If you are looking for an opportunity to use your talents to make a difference to the lives of millions of your fellow citizens, we look forward to hearing from you.

Appointment description

Job specification and essential and desirable criteria for MaPS Board Members

We are seeking Two Non-Executive Directors of MaPS. Applicants need to be able to demonstrate ability against the core essential criteria below and in one or more of the following areas:

-       Audit, Risk & Assurance Committee Chair;

-       Digital transformation of service delivery expertise.

As a Non-Executive Director at MaPS, you will:

·         share responsibility as part of the Board to oversee the effective and efficient delivery of the organisation’s mandate.

·         use your expertise to engage directly with the Chief Executive, the Chief Financial Officer and Executive Directors, and other staff as required, to assist in the effective delivery of the organisation’s strategic objectives;

·         where appropriate, represent MaPS externally, and help it build relationships with key stakeholders;

·         demonstrate a commitment to the Seven Principles of Public Life (Annex1).

Non-Executive Directors will each participate in Board sub-committees. Current Board Subcommittees are: 

·         Audit, Risk and Assurance Committee

·         Nomination Committee

·         Remuneration and People Committee

·         Investment Committee.

Organisation description

In addition to its relationship with the Department for Work and Pensions, the Money and Pensions Service also engages with HM Treasury on policy matters relating to financial capability and debt advice.   

Our mission is that we help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance, and debt advice throughout their lives, how and when they need it.  

Financial wellbeing is good for individuals, communities, business, and the economy. But poor financial wellbeing, affecting tens of millions of people, is holding the UK back.   

·         Nine million people across the UK have no savings and another five million have less than £100, meaning 14 million people have less than £100 in savings to fall back on.

·         Over 12 million people are now borrowing money for food or essential bills and half of them are doing so for the first time in their lives.

·         5.4 million children have not been taught about money meaning they don’t have the money skills they’ll need in adulthood.

MaPS has outlined in its UK strategy for financial wellbeing that people should have guidance and access to the information they need to make effective financial decisions throughout the course of their lifetime. This means improving people’s financial wellbeing, through everyone making the most of their money and pensions.    

MaPS delivers this across five core functions:  

1.    Pensions guidance: MaPS provides free and impartial information and guidance on matters relating to occupational and personal pensions. In 2022/23 it delivered 243 000 Pension Wise appointments (helping 50+ people to make decisions on their defined contribution pension pots) and 221 000 Pension Guidance sessions (through the Money Helper website).

2.    Debt advice: MaPS provides people in England (debt is a devolved matter in Northern Ireland, Scotland, and Wales) with free and impartial information and advice on debt and is the biggest funder of free debt advice. In 2022/23, MaPS worked with delivery partners to support more than half a million customers to get free and effective debt advice while driving up the quality of that advice and providing training and support to advisors on the ground.    

3.    Money guidance: MaPS provides free and impartial information and guidance designed to enhance people’s understanding and knowledge of financial matters and their ability to manage their own financial affairs. This is delivered through the Money Helper website, call centre, web chat and social channels.  

4.    Consumer protection: MaPS works with government and the Financial Conduct Authority (FCA) to protect consumers against financial scams. It supports the efforts of the wider financial services industry to protect consumers.  

5.    Strategy: Working with others, to develop and co-ordinate a national strategy to improve (a) the financial capability of members of the public, (b) the ability of members of the public to manage debt, and (c) the provision of financial education to children and young people. Following twelve months of engaging with stakeholders throughout the UK, including 1,000 people during a listening phase in January 2020, MaPS published the first ever UK Strategy for Financial Wellbeing, designed to drive change at scale and shift the dials on personal finance. The UK Strategy is the ten-year framework which will help achieve the vision of everyone making the most of their money and pensions. MaPS will play a key role in achieving this vision by supporting and working with a wide range of other organisations and by delivering services where appropriate.

Board composition

·         The MaPS Board has undergone a substantial refresh in the past year, with a new Chair (March 2023), a new CEO appointed, who will take up the post on 1st Feb 2024 and a substantially new team of Non-Executive Directors, 3 of 5 of whom were appointed in September 2022.

·         Additionally, MaPS refreshing the Senior Leadership team, and completing a significant move of location, from London to Bedford, where our new offices, fully designed to meet the needs of hybrid working, open in January 2024, symbolising a new chapter for MaPS.

Regulation of appointment

This post is regulated by the Commissioner for Public Appointments. For more information, please refer to the Commissioner’s website 

Person specification

Essential criteria

There is an expectation that Non-Executive Directors will assume other responsibilities during their tenure such as Committee Chair, Senior Independent Director, and other duties as appropriate.

All successful candidates will need to demonstrate evidence against the following core essential criteria;

·         Ability to effectively contribute at Board level, think strategically, analyse complex issues, and provide robust and reasoned challenge; 

·         Ability to deal with disparate views and agendas, build positive relationships and communicate clearly and effectively to a wide range of audiences to gain engagement and buy-in;

·         Being pro-active and results orientated, including energy, drive and resilience and a focus on performance against targets and operation delivery and;

·         Commitment to furthering equality, diversity, and inclusion within the organisation, evident commitment to working with customers in most need.

For the Chair of the Audit, Risk & Assurance Committee (ARAC) NED post, there are additional essential criteria seeking evidence of:

·         Ability to hold the organisation to account and to ensure that best practice is followed in relation to risk management, auditing, and governance for the management of public funds and;

·         A financial or accounting qualification and demonstrable, relevant experience in Public Sector financial management.

For the Digital transformation of service delivery expertise NED post, there is an additional essential criterion seeking evidence of:

  • Significant expertise in leading digitally enabled transformation of customer facing businesses and processes.

Desirable criteria

·         Knowledge, or a willingness to develop knowledge, of the environment within which the public sector operates including a good understanding of parliament and what it means to be an arm’s length body of a central government department. 

·         A good working understanding of debt advice services, money and pensions guidance and driving good customer outcomes.

·         Programme Management experience to support and challenge the transformation MaPS’ operations and the delivery of the Pensions Dashboards Programme.

Application and selection process

How to apply

In order to apply you will need to create an account or sign in.

Once you are logged into your account, click on 'apply for this role' and follow the on-screen instructions. To apply, all candidates are required to provide:

  • a Curriculum Vitae (CV)
  • a supporting statement
  • equality information
  • information relating to any outside interests or reputational issues

We will ask you to check and confirm your personal details to ensure your application is accurate.

Please complete the attached PERSONAL INFORMATION FORM and send to alb.publicappointments@dwp.gov.uk

You will also have the opportunity to make a reasonable adjustment request or apply under the disability confident scheme before you submit your application.

Overview of the application process

Public appointments are made on merit following a fair and open competition process which is conducted in accordance with the Governance Code for Public Appointments. We will deal with your application as quickly as possible and will keep you informed at key stages. We aim to conclude the appointment process within three months of the deadline for applications – this is in accordance with the Governance Code.

The assessment process

  1. Ministers are responsible and accountable to Parliament for the public appointments made within their department. As a result, they must be consulted at every stage of the appointments process.

  2. An Advisory Assessment Panel (“Panel”) is appointed by Ministers to assist them in their decision making. The role of the Panel is to decide, objectively, which candidates meet the eligibility criteria for the role.

  3. At the shortlisting meeting the Panel will assess applications against the eligibility criteria and decide which candidates have best met the criteria, who should be recommended for interview. Ministers will then be consulted on the Panel’s recommended shortlist. If you have applied under the Disability Confident Scheme and you meet all the essential criteria, then you will also be invited for an interview.

  4. Once the shortlist has been agreed by Ministers, you will be advised (by e-mail) whether you have been shortlisted. Those shortlisted will be invited to an interview.

  5. The Panel will meet again to interview candidates and determine who is appointable to the role. The Panel may invite you to make a brief presentation at the start of the interview and will go on to question you about your skills and experience, including asking specific questions to assess whether you meet the criteria set out for the post. The Panel will also explore with you any potential conflicts of interest or any other issues arising from your personal and professional history which may impact on an appointment decision.

  6. Details of the panel’s assessment of interviewed candidates are provided to Ministers, including whether they have judged a candidate to be appointable to the role. It is then for Ministers to determine merit and decide who should be appointed. In some circumstances, Ministers may choose not to appoint any candidates and re-run the competition.

  7. Ministers may choose to meet with candidates before deciding the outcome. Candidates should therefore be prepared for a short time gap between interview and a final appointment decision being made. Candidates who have been interviewed will be kept informed of progress.

  8. Once the decision on the appointment has been made, interviewed candidates will be advised of the outcome of their application, including whom they may approach for feedback. Successful candidates will be issued with their Terms & Conditions and a letter of appointment should they agree to take up the position.

Further information about appointments, including tips on applying, can be found on our guidance pages on gov.uk.

Advisory Assessment Panel (AAP)

The panel will consist of four members:

Panel Chair – Joanne Gibson, Director, Private Pensions and Arm’s Length Bodies DWP

Panel Member – Sara Weller, MaPS Chair  

Ian Wilson, DWP, Non-Executive Director (only for the ARAC role)

Independent Panel Member – Rosie Varley

Advisory Assessment Panels (AAP) are chosen by ministers to assist them in their decision-making. These include a departmental official and an independent member. For competitions recruiting non-executive members of a board (apart from the Chair), the panel will usually include a representative from the public body concerned.
AAP’s perform a number of functions, including agreeing an assessment strategy with ministers, undertaking sifting, carrying out interviews in line with the advertised criteria and deciding objectively who meets the published selection criteria for the role before recommending to ministers which candidates they find appointable. It is then for the minister to decide who to appoint to the role.

Eligibility criteria

In general, you should have the right to work in the UK to be eligible to apply for a public appointment.

There are a small number of specialist roles that are not open to non-British citizens. Any nationality requirements will be specified in the vacancy details.

The Government expects all holders of public office to work to the highest personal and professional standards. 

You cannot be considered for a public appointment if:

  • you are disqualified from acting as a company director  (under the Company Directors Disqualification Act 1986);

  • have an unspent conviction on your criminal record;

  • your estate has been sequestrated in Scotland or you enter into a debt arrangement programme under Part 1 of the Debt Arrangement and Attachment (Scotland) Act 2002 (asp 17) as the debtor or have, under Scots law, granted a trust deed for creditors.

When you apply, you should declare if:

  • you are, or have been, bankrupt or you have made an arrangement with a creditor at any point, including the dates of this. 

  • you are subject to a current police investigation.

You must inform the sponsor department if, during the application process, your circumstances change in respect of any of the above points. 

When you apply you should also declare any relevant interests, highlighting any that you think may call into question your ability to properly discharge the responsibilities of the role you are applying for. You should also declare any other matters which may mean you may not be able to meet the requirements of the Code of Conduct of Board Members (see Outside interests and reputational issues section below)
If you need further advice, please contact  [ADD CONTACT DETAILS]

Security clearance

The successful candidate will be required to undertake Baseline Personnel Security Standard checks in line with the Civil Service guidelines. Additional Security Clearance may also be required for certain roles. However, where this applies, candidates will be notified during the appointment process. Further information on National Security Vetting can be found on the Gov.uk website here.

Additional information for candidates

Equality and diversity

We encourage applications from talented individuals from all backgrounds and across the whole of the United Kingdom. Boards of public bodies are most effective when they reflect the diversity of views of the society they serve and this is an important part of the Government’s levelling up agenda.
We collect data about applicants’ characteristics and backgrounds, including information about people’s educational and professional backgrounds, so that we can make sure we are attracting a broad range of people to these roles and that our selection processes are fair for everyone. Without this information, it makes it difficult to see if our outreach is working, if the application process is having an unfair impact on certain groups and whether changes are making a positive difference.
When you submit your application, your responses are collected by the Cabinet Office and the government department(s) managing your application. The data is used to produce management information about the diversity of applicants. You can select “prefer not to say” to any question you do not wish to answer. The information you provide will not be seen by the Advisory Assessment Panel who review applications against the advertised criteria and conduct interviews.

Disability confident

We are a member of the Government’s Disability Confident scheme. We use the Disability Confident scheme symbol, along with other like-minded employers, to show our commitment to good practice in employing people with a disability. The scheme helps recruit and retain disabled people. 
As part of implementing the scheme, we guarantee an interview for anyone with a disability whose application meets the essential criteria for the role, set out in the advert, and who has asked that their application is considered under the scheme. Indicating that you wish your application to be considered under the scheme will in no way prejudice your application. By ‘minimum criteria,’ we mean that you must provide evidence which demonstrates that you meet the level of competence required under each of the essential criteria, as set out in the job-advert.
When you apply you will have the opportunity to select if you would like your application considered under this scheme.

Reasonable adjustments

We are committed to making reasonable adjustments to make sure applicants with disabilities, physical or mental health conditions, or other needs are not substantially disadvantaged when applying for public appointments. This can include changing the recruitment process to enable people who wish to apply to do so.
Some examples of common changes are:
  • ensuring that application forms are available in different or accessible formats;
  • making adaptations to interview locations;
  • allowing candidates to present their skills and experience in a different way;
  • giving additional detailed information on the selection / interview process in advance to allow candidates time to prepare themselves;
  • allowing support workers, for example sign language interpreters;
  • making provision for support animals to attend.
When you apply you will have the opportunity to request reasonable adjustments to the application process.

Principles of public life

Holders of public office are expected to adhere to and uphold the Seven Principles of Public Life https://www.gov.uk/government/publications/the-7-principles-of-public-life/the-7-principles-of-public-life--2. These are:

  1. SELFLESSNESS - Holders of public office should act solely in terms of the public interest. They should not do so in order to gain financial or other material benefits for themselves, their family or their friends;
  2. INTEGRITY - Holders of public office should not place themselves under any financial or other obligation to outside individuals or organisations that might seek to influence them in the performance of their official duties;
  3. OBJECTIVITY - In carrying out public business, including making public appointments, awarding contracts, or recommending individuals for rewards and benefits, holders of public office should make choices on merit;
  4. ACCOUNTABILITY - Holders of public office are accountable for their decisions and actions to the public and must submit themselves to whatever scrutiny is appropriate to their office;
  5. OPENNESS - Holders of public office should be as open as possible about all the decisions and actions that they take. They should give reasons for their decisions and restrict information only when the wider public interest clearly demands;
  6. HONESTY - Holders of public office have a duty to declare any private interests relating to their public duties and to take steps to resolve any conflicts arising in a way that protects the public interest;
  7. LEADERSHIP - Holders of public office should promote and support these principles by leadership and example.

Code of conduct for board members

The Government expects all holders of public office to work to the highest personal and professional standards. In support of this, all non-executive board members of UK public bodies must abide by the principles set out in the Code of Conduct for Board Members of Public Bodies. The Code sets out the standards expected from those who serve on the boards of UK public bodies and will form part of your terms and conditions of appointment.

Management of outside interests and consideration of reputational issues

Holders of public office are expected to adhere and uphold the Seven Principles of Public Life and the Code of Conduct for Board Members of Public Bodies. Before you apply you should consider carefully: 
  • any outside interests that you may have, such as shares you may hold in a company providing services to government; 
  • any possible reputational issues arising from your past actions or public statements that you have made; 
  • and/or - any political roles you hold or political campaigns you have supported; 
which may call into question your ability to do the role you are applying for.
You will need to answer relevant questions in relation to these points when making an application. Many conflicts of interest can be satisfactorily resolved and declaring a potential conflict does not prevent you from being interviewed. If you are shortlisted for an interview, the panel will discuss any potential conflicts with you during that interview, including any proposals you may have to mitigate them and record that in their advice to ministers. Alongside your own declaration, we will conduct appropriate checks, as part of which we will consider anything in the public domain related to your conduct or professional capacity. This may include searches of previous public statements and social media, blogs or any other publicly available information. The successful candidate(s) may be required to give up any conflicting interests and their other business and financial interests may be published in line with organisational policies. 
Details of declared political activity will be published when the appointment is announced, as required by the Governance Code (political activity is not a bar to appointment, but must be declared).

Status of appointment

As this is an office holder appointment, you will not become a member of the Civil Service. You will not be subject to the provisions of employment law.

Appointment and tenure of office

Appointments are for the term set out in this advert, with the possibility of re-appointment for a further term, at the discretion of Ministers.  Any re-appointment is subject to satisfactory annual appraisals of performance during the first term in the post. There is no automatic presumption of reappointment; each case should be considered on its own merits, taking into account a number of factors including, but not restricted to, the diversity of the current board and its balance of skills and experience. In most cases, the total time served in post will not exceed more than two terms or serve in any one post for more than ten years

Remuneration, allowances and abatement

You can claim reimbursement for reasonable travel and subsistence costs which are properly and necessarily incurred on official business, in line with the travel and subsistence policy and rates for the organisation to which you are applying. However these payments are taxable as earnings and will be subject to tax and national insurance, both of which will be deducted at source under PAYE before you are paid. 

Pension and redundancy

This is an office holder appointment and does not attract any benefits under any Civil Service Pension Scheme. You will not be eligible for redundancy pay as you are not an employee. No other arrangements have been made for compensation upon the end of your term of appointment because an office holder who is appointed for a limited duration would have no expectation of serving beyond that period.

Application feedback

We will notify you of the status of your application. We regret that we are only able to offer detailed feedback to candidates who have been unsuccessful at the interview stage.

How to complain

We aim to process all applications as quickly as possible and to treat all applicants with courtesy.
Please contact the DWP Campaign Manager in the first instance if you would like to make a complaint regarding your application at alb.publicappointments@dwp.gov.uk. They will acknowledge your complaint upon receipt and respond within 15 working days.

How to complain to Office of the Commissioner for Public Appointments (OCPA)

If you are not content with the appointing department’s response you may wish to further complain to the Commissioner at publicappointments@csc.gov.uk.Further information on how the Commissioner handles complaints can be found on the Commissioner for Public Appointments’ website https://publicappointmentscommissioner.independent.gov.uk/regulating-appointments/investigating-complaints/

Data protection

The Cabinet Office will use your data in line with our privacy policy.
<Department to add details of own privacy notice> 

Contact details

Qashaf Mahmood - DWP Campaign Manager
alb.publicappointments@dwp.gov.uk

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