Appointment details

Legal Aid Agency Non-Executive Board Member - Digital Transformation

Summary

• Organisation: Legal Aid Agency
• Sponsor department: Ministry of Justice
• Location: Various
• Sectors: Public Administration
• Skills: Accountancy, Audit and Risk, Change Management, Technology / Digital, Transformation, Cyber Security
• Number of vacancies: 1
• Time commitment: 20 day(s) per annum
• Remuneration: £8,000 per annum
• Length of term: 3 years
• Application deadline: 1pm on 26 June 2025

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Timeline for this appointment

1. Opening date

   5 June 2025

2. Application deadline

   1pm on 26 June 2025

3. Sifting date

   4 July 2025

4. Interviews expected to end on

   4 August 2025

Timeline dates are only an estimate and can change

About the appointment

Introduction from the Chair

Dear Candidate,

Thank you for your interest in joining the Legal Aid Agency (LAA) as a Non-Executive Board Member and member of the Audit and Risk Assurance Committee.

The LAA is responsible for commissioning and administering legal aid services in England and Wales in accordance with rules set by Parliament. The work of the LAA is essential to the fair, efficient and effective operation of the civil, family and criminal justice systems.

The LAA Board provides support to Ministers, the Accounting Office (AO) and other senior officials in directly the business of the LAA and is ultimately responsible for advising the AO on the strategic direction of the LAA. The Board's focus is advising on issues affecting performance, the LAA's digital capability and processes, and the operational implications of Ministry of Justice policy proposals.

We are keen to increase the diversity of our staff and the membership of the Board. One of the LAA's strategic objectives is to "become a truly diverse and inclusive employer of choice" so that we are representative of the society we serve. We welcome applications from people from all backgrounds.

This is an exciting opportunity to join the LAA Board as we embark upon a period of transformation to modernise legal aid and it's delivery to reduce bureaucracy, simplify processes and improve the service to our users.

If you believe that you have the experience and qualities that we are seeking, we hope that you will consider applying for this important position.

Nick Campsie, Legal Aid Agency Board Chair and Lead NEBM

Jane Harbottle, Chief Executive Officer of the Legal Aid Agency

Appointment description

The Legal Aid Agency is seeking to recruit a Non-Executive Board Member (NEBM) with experience and expertise in using digital technology and data to transform operational delivery. 

As a Non-Executive Board Member, you will:

• Be a member of the LAA Board and LAA Audit & Risk Assurance Committee.
• Advise on business performance and transformation, strategy and the effective management of the Agency.
• Advise on the operational delivery implications of policy proposals, digital transformation and operational improvement.
• Maintain high standards of corporate governance and ensure that controls are in place to manage risk.
• Work with executives to scrutinise, and continue to improve, the LAA's performance, monitoring implementation of the agency's strategy and business plan.
• Provide independent scrutiny and constructive challenge, support and insightful analysis of LAA strategy and performance including appropriate oversight of finance and risk.
• Bring expertise and experience in digital transformation to the role, constructively challenging on issues pertaining to the LAA's current and future operating model.

Organisation description

Further information can be found here.

Person specification

Essential criteria

The successful candidate will be able to demonstrate:

• Proven senior leadership and strategic experience in complex business environment in the private, public or voluntary sectors.
• A track record of setting and delivering strategic priorities and structural change programmes at scale within tight financial constraints.
• Proven ability to engage effectively and inspire confidence with a wide range of stakeholders.
• Sound judgement and a high level of integrity and a commitment to the seven principles of conduct in public life.
• Extensive experience of digital transformation in large scale operational organisations including:
• Experience of using data and digital technology to drive transformation and value for money in a large organisation and/or to innovate and create new opportunities.
• Ability to advise on and scrutinise the effectiveness of operating models and digital strategies.
• Experience of systems design and process automation, experience of solving complex problems with an analytical, data-driven approach.

Application and selection process

How to apply

In order to apply you will need to provide:

1. A  Curriculum Vitae which provides your contact details, details of your education and qualifications, employment history, directorships, membership of professional bodies and details of any relevant publications or awards;

2. A supporting statement setting out how you meet the criteria for appointment, as set out in the person specification for the role;

3. Information relating to any outside interests or reputational issues;

4. Diversity monitoring information. This allows us to see if there are any unfair barriers to becoming a public appointee and whether there are any changes that we could make to encourage a more diverse field to apply. You can select “prefer not to say” to any question you do not wish to answer. The information you provide will not be used as part of the selection process and will not be seen by the interview panel;

5. Disability Confident – please state if you want to be considered for the disability confident scheme;

6. Reasonable adjustments - requests for reasonable adjustments that you would like to the application process (if applicable);

Please provide the information at points 3-6 above on the relevant form, or as part of your supporting statement.

Completed applications should be submitted via the link at the end of the page.

The Advisory Assessment Panel reserves the right to only consider applications that contain all of the elements listed above, and that arrive before the published deadline for applications.

Overview of the application process

Public appointments are made on merit following a fair and open competition process which is conducted in accordance with the Governance Code for Public Appointments. We will deal with your application as quickly as possible and will keep you informed at key stages. We aim to conclude the appointment process within three months of the deadline for applications – this is in accordance with the Governance Code.

The assessment process

1. Ministers are responsible and accountable to Parliament for the public appointments made within their department. As a result, they must be consulted at every stage of the appointments process.

2. An Advisory Assessment Panel (“Panel”) is appointed by Ministers to assist them in their decision making. The role of the Panel is to decide, objectively, which candidates meet the eligibility criteria for the role.

3. At the shortlisting meeting the Panel will assess applications against the eligibility criteria and decide which candidates have best met the criteria, who should be recommended for interview. Ministers will then be consulted on the Panel’s recommended shortlist. If you have applied under the Disability Confident Scheme and you meet all the essential criteria, then you will also be invited for an interview.

4. Once the shortlist has been agreed by Ministers, you will be advised (by e-mail) whether you have been shortlisted. Those shortlisted will be invited to an interview.

5. The Panel will meet again to interview candidates and determine who is appointable to the role. The Panel may invite you to make a brief presentation at the start of the interview and will go on to question you about your skills and experience, including asking specific questions to assess whether you meet the criteria set out for the post. The Panel will also explore with you any potential conflicts of interest or any other issues arising from your personal and professional history which may impact on an appointment decision.

6. Details of the panel’s assessment of interviewed candidates are provided to Ministers, including whether they have judged a candidate to be appointable to the role. It is then for Ministers to determine merit and decide who should be appointed. In some circumstances, Ministers may choose not to appoint any candidates and re-run the competition.

7. Ministers may choose to meet with candidates before deciding the outcome. Candidates should therefore be prepared for a short time gap between interview and a final appointment decision being made. Candidates who have been interviewed will be kept informed of progress.

8. Once the decision on the appointment has been made, interviewed candidates will be advised of the outcome of their application, including whom they may approach for feedback. Successful candidates will be issued with their Terms & Conditions and a letter of appointment should they agree to take up the position.

Further information about appointments, including tips on applying, can be found on our guidance pages on gov.uk.

Advisory Assessment Panel (AAP)

Lucy Jones - Deputy Director, LAA Corporate Services and Panel Chair

Nick Campsie, Chair of LAA Board and Non-Executive Board Member

Nicolina Andall - Independent Panel Member

Advisory Assessment Panels (AAP) are chosen by ministers to assist them in their decision-making. These include a departmental official and an independent member. For competitions recruiting non-executive members of a board (apart from the Chair), the panel will usually include a representative from the public body concerned.

AAP’s perform a number of functions, including agreeing an assessment strategy with ministers, undertaking sifting, carrying out interviews in line with the advertised criteria and deciding objectively who meets the published selection criteria for the role before recommending to ministers which candidates they find appointable. It is then for the minister to decide who to appoint to the role.

Eligibility criteria

In general, you should have the right to work in the UK to be eligible to apply for a public appointment.

There are a small number of specialist roles that are not open to non-British citizens. Any nationality requirements will be specified in the vacancy details.

The Government expects all holders of public office to work to the highest personal and professional standards. 

You cannot be considered for a public appointment if:

• you are disqualified from acting as a company director  (under the Company Directors Disqualification Act 1986);

• have an unspent conviction on your criminal record;

• your estate has been sequestrated in Scotland or you enter into a debt arrangement programme under Part 1 of the Debt Arrangement and Attachment (Scotland) Act 2002 (asp 17) as the debtor or have, under Scots law, granted a trust deed for creditors.

When you apply, you should declare if:

• you are, or have been, bankrupt or you have made an arrangement with a creditor at any point, including the dates of this. 

• you are subject to a current police investigation.

You must inform the sponsor department if, during the application process, your circumstances change in respect of any of the above points. 

When you apply you should also declare any relevant interests, highlighting any that you think may call into question your ability to properly discharge the responsibilities of the role you are applying for. You should also declare any other matters which may mean you may not be able to meet the requirements of the Code of Conduct of Board Members (see Outside interests and reputational issues section below)

If you need further advice, please contact alex.bennett@justice.gov.uk

Security clearance

The successful candidate will be required to undertake Baseline Personnel Security Standard checks in line with the Civil Service guidelines. Additional Security Clearance may also be required for certain roles. However, where this applies, candidates will be notified during the appointment process. Further information on National Security Vetting can be found on the Gov.uk website here.

Additional information for candidates

Equality and diversity

We encourage applications from talented individuals from all backgrounds and across the whole of the United Kingdom. Boards of public bodies are most effective when they reflect the diversity of views of the society they serve and this is an important part of the Government’s levelling up agenda.

We collect data about applicants’ characteristics and backgrounds, including information about people’s educational and professional backgrounds, so that we can make sure we are attracting a broad range of people to these roles and that our selection processes are fair for everyone. Without this information, it makes it difficult to see if our outreach is working, if the application process is having an unfair impact on certain groups and whether changes are making a positive difference.

When you submit your application, your responses are collected by an executive search agency and the government department managing your application. The data is used to produce management information about the diversity of applicants. You can select “prefer not to say” to any question you do not wish to answer. The information you provide will not be seen by the Advisory Assessment Panel who review applications against the advertised criteria and conduct interviews.

Disability confident

We are a member of the Government’s Disability Confident scheme. We use the Disability Confident scheme symbol, along with other like-minded employers, to show our commitment to good practice in employing people with a disability. The scheme helps recruit and retain disabled people. As part of implementing the scheme, we guarantee an interview for anyone with a disability whose application meets the essential criteria for the role, set out in the advert, and who has asked that their application is considered under the scheme. Indicating that you wish your application to be considered under the scheme will in no way prejudice your application. By ‘essential criteria', we mean that you must provide evidence which demonstrates that you meet the level of competence required under each of the essential criteria, as set out in the job-advert. When you apply you will have the opportunity to select if you would like your application considered under this scheme.

Reasonable adjustments

We are committed to making reasonable adjustments to make sure applicants with disabilities, physical or mental health conditions, or other needs are not substantially disadvantaged when applying for public appointments. This can include changing the recruitment process to enable people who wish to apply to do so.

Some examples of common changes are:

• ensuring that application forms are available in different or accessible formats;
• making adaptations to interview locations;
• allowing candidates to present their skills and experience in a different way;
• giving additional detailed information on the selection / interview process in advance to allow candidates time to prepare themselves;
• allowing support workers, for example sign language interpreters;
• making provision for support animals to attend.

When you apply you will have the opportunity to request reasonable adjustments to the application process.

Principles of public life

The Seven Principles of Public Life (also known as the Nolan Principles) apply to anyone who works as a public office-holder.

1. Selflessness

Holders of public office should act solely in terms of the public interest.

2. Integrity

Holders of public office must avoid placing themselves under any obligation to people or organisations that might try inappropriately to influence them in their work. They should not act or take decisions in order to gain financial or other material benefits for themselves, their family, or their friends. They must declare and resolve any interests and relationships.

3. Objectivity

Holders of public office must act and take decisions impartially, fairly and on merit, using the best evidence and without discrimination or bias.

4. Accountability

Holders of public office are accountable to the public for their decisions and actions and must submit themselves to the scrutiny necessary to ensure this.

5. Openness

Holders of public office should act and take decisions in an open and transparent manner. Information should not be withheld from the public unless there are clear and lawful reasons for so doing.

6. Honesty

Holders of public office should be truthful.

7. Leadership

Holders of public office should exhibit these principles in their own behaviour and treat others with respect. They should actively promote and robustly support the principles and challenge poor behaviour wherever it occurs.

Code of conduct for board members

The Government expects all holders of public office to work to the highest personal and professional standards. In support of this, all non-executive board members of UK public bodies must abide by the principles set out in the Code of Conduct for Board Members of Public Bodies. The Code sets out the standards expected from those who serve on the boards of UK public bodies and will form part of your terms and conditions of appointment.

Management of outside interests and consideration of reputational issues

Holders of public office are expected to adhere and uphold the Seven Principles of Public Life and the Code of Conduct for Board Members of Public Bodies. Before you apply you should consider carefully: 

• any outside interests that you may have, such as shares you may hold in a company providing services to government; 
• any possible reputational issues arising from your past actions or public statements that you have made; 
• and/or - any political roles you hold or political campaigns you have supported; 

which may call into question your ability to do the role you are applying for.

You will need to answer relevant questions in relation to these points when making an application. Many conflicts of interest can be satisfactorily resolved and declaring a potential conflict does not prevent you from being interviewed. If you are shortlisted for an interview, the panel will discuss any potential conflicts with you during that interview, including any proposals you may have to mitigate them and record that in their advice to ministers. Alongside your own declaration, we will conduct appropriate checks, as part of which we will consider anything in the public domain related to your conduct or professional capacity. This may include searches of previous public statements and social media, blogs or any other publicly available information. The successful candidate(s) may be required to give up any conflicting interests and their other business and financial interests may be published in line with organisational policies. 

Details of declared political activity will be published when the appointment is announced, as required by the Governance Code (political activity is not a bar to appointment, but must be declared).

Status of appointment

As this is an office holder appointment, you will not become a member of the Civil Service. You will not be subject to the provisions of employment law.

Appointment and tenure of office

Appointments are for the term set out in this advert, with the possibility of re-appointment for a further term, at the discretion of Ministers.  Any re-appointment is subject to satisfactory annual appraisals of performance during the first term in the post. There is no automatic presumption of reappointment; each case should be considered on its own merits, taking into account a number of factors including, but not restricted to, the diversity of the current board and its balance of skills and experience. In most cases, the total time served in post will not exceed more than two terms or ten years in any one post. 

Remuneration, allowances and abatement

Remuneration for this role is treated as employment income and will be subject to tax and National Insurance contributions, both of which will be deducted at source under PAYE before you are paid. 

You can claim reimbursement for reasonable travel and subsistence costs which are properly and necessarily incurred on official business, in line with the travel and subsistence policy and rates for the organisation to which you are applying. However these payments are taxable as earnings and will be subject to tax and national insurance, both of which will be deducted at source under PAYE before you are paid. 

Pension and redundancy

This is an office holder appointment and does not attract any benefits under any Civil Service Pension Scheme. You will not be eligible for redundancy pay as you are not an employee. No other arrangements have been made for compensation upon the end of your term of appointment because an office holder who is appointed for a limited duration would have no expectation of serving beyond that period.

Application feedback

We will notify you of the status of your application. We regret that we are only able to offer detailed feedback to candidates who have been unsuccessful at the interview stage.

How to complain

We aim to process all applications as quickly as possible and to treat all applicants with courtesy.

Please contact the Legal Aid Agency Secretariat in the first instance if you would like to make a complaint regarding your application at laasecretariat@justice.gov.uk. They will acknowledge your complaint upon receipt and respond within 15 working days.

Data protection

The Cabinet Office will use your data in line with our privacy policy.

Privacy Notice: Public Appointments 

The Ministry of Justice (MoJ) is committed to the protection and security of your personal information. 

It is important that you read this notice so that you are aware of how and why we are using such information. This privacy notice describes how we collect and use personal information during and after your relationship with us, in accordance with data protection law.  

MoJ is the data controller for the personal data used for the purposes of making public appointments.  

The type of personal data we process 

We currently collect and use the following information: 

Name; 

Contact details; 

Employment history and qualifications 

Curriculum vitae and other background information relevant to your application, including sift and interview assessments made by the advisory assessment panel; 

Information you provide on interests relevant to the role you are applying for; 

Political activity; 

Health information as required to facilitate access and participation in events (e.g. venue access and dietary requirements). 

Due Diligence checks; 

As part of the recruitment process, for those candidates being invited to interview, the Department will undertake due diligence checks to assess their suitability for the role, including (alongside consideration of their own declaration of relevant interests) evidence of their conduct and/or professional capacity as demonstrated by information about them in the public domain.  

How we get your personal data and why we have it 

We receive most of your personal data through your application and declaration form.  

We also gather personal information indirectly, from various sources as part of the due diligence checks. This will include, for examples: 

your public social media activity, including searches on sites such as LinkedIn, X (formerly Twitter), Facebook 

Searches for any relevant news stories 

The Electoral Register (http://search.electoralcommission.org.uk/)   

Companies House (https://beta.companieshouse.gov.uk/) 

The Insolvency Register website (https://www.gov.uk/search-bankruptcy-insolvency-register)    

In submitting your application you acknowledge that such due diligence will be undertaken in respect of you and that copies of search results may be saved, stored securely, and used as part of the recruitment process in line with this privacy notice. Processing of such data is necessary to protect the reputation of the Department. Candidates may be asked about their public profiles/search results, at interview.  

We process your personal data for the purposes of making public appointments in accordance with the Governance Code on Public Appointments. More information about this work is available from the Commissioner for Public Appointments' website. 

Where we need to share your personal data with others, we ensure that this data sharing complies with data protection legislation. For the purposes of this work we may need to share your personal information with:  

The Cabinet Office 

The Office of the Commissioner for Public Appointments 

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing your personal information is:  

Performance of a public task. 

The legal bases on which the MoJ processes special categories of information you have provided, is on the basis of:  

The substantial public interest in the Secretary of State appointing suitable candidates to the role. substantial public interest condition.  

International Data Transfers 

There are no international transfers 

How we store your personal data 

If you are successful in an application and appointed we will hold your data for three years from date appointment ends and then delete. 

If you are unsuccessful in your application your data will be held for two years from end of campaign and then deleted.  

Your Rights 

Your right of access - You have the right to ask us for copies of your personal information.  

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.  

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.  

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.  

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.  

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.  

Depending on the lawful basis on which your personal data is being processed, not all rights will apply. 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you If you wish to exercise your data protection rights please contact: 

Disclosure Team 

Post point 10.38 

102 Petty France 

London  

SW1H 9AJ 

data.access@justice.gov.uk  

Contact details

For further information, please contact Alex Bennett by emailing: alex.bennett@justice.gov.uk