Thank you for your interest in becoming a member of the Legal Services Board (LSB).
We are the independent body that oversees the regulation of the legal profession in England and Wales. This large, complex and critical sector employs around 155,000 solicitors, 16,900 barristers, 7,000 chartered legal executives and 6,700 other legal professionals.
In March 2021, we published a sector-wide strategy for legal services, putting the public and consumers at the centre of regulation. The golden thread is the need to reshape legal services to better meet society’s needs. We have identified a series of key challenges that need to be overcome to do this, such as reducing the significant levels of unmet legal need, improving diversity at all levels so that the sector is better equipped to represent the society it serves, and supporting innovation in service design and technology to improve access to justice.
The challenges are deep-rooted, but through sector-wider collaboration, we will create a strong and resilient profession. Consumers will then find it easier to shop around for legal advice and reward firms that offer high-quality, transparent, and affordable services. By working with others, we will encourage growth and competition, increase professionalism, remove barriers to justice, and enhance the reputation of legal services in England and Wales.
Do you have the skills, energy and determination needed to ensure we achieve our vision?
We are looking for two lay members to join the Board. People who are not a legal professional or legally qualified, and who can combine their skills and experience with a real passion for both the consumer and public interest. If you can draw on the experiences of your day job to help identify concrete steps that produce better outcomes for consumers and people who need legal services through effective, independent oversight regulation, then we want to hear from you.
It is essential that our members are drawn from a range of diverse backgrounds and interests and we particularly encourage applications from under-represented groups.
I took up the post of Chair of the LSB in June 2018. I had previously been the Interim Chair and a lay member of the Board since 2015. I have been struck by the wealth of knowledge and experience within my fellow Board members and executive colleagues, as well as their deep commitment to the vital task at hand. If appointed, you will be joining an effective and highly-regarded team, from a range of professional backgrounds, linked by a determination to positively shape the future of legal services regulation in England and Wales in support of the regulatory objectives set out in the Legal Services Act 2007.
If you have further questions about this post, you are welcome to contact Holly Perry, Director, Enabling Services at the LSB: email@example.com
If you have questions about the appointment process, you can contact the Public Appointments Team at: PublicAppointmentsTeam@Justice.gov.uk
If you believe you have the experience and qualities we are seeking, I hope that you will consider applying for this important position.
Dr Helen Phillips
Chair, Legal Services Board
As a member of the LSB you will be
accountable to the Chair. Key responsibilities will include:
with the Chair and other Board members to give the LSB strategic and policy direction,
for the LSB and across the sector, ensuring that the LSB has the necessary
resources and that these resources are suitably allocated.
strategic input into decisions around the policy and operational remit,
organisational design, internal policies and procedures of the LSB.
that the LSB adheres to the principles of better regulation and continues to
fulfil its statutory duties. This will include:
and recognition –
The LSB is responsible for considering a range of applications from both
existing approved regulators and those seeking to regulate a reserved legal
activity, either as an approved regulator or as a licensing authority;
Monitoring and enforcement – The LSB monitors approved
regulators’ compliance with their regulatory requirements, the Legal Ombudsman’s
performance and the wider market places for trends, gaps and competition
with regulatory requirements – Should it be necessary, the LSB has powers to ensure that
approved regulators meet their requirements.
effectively with the Chief Executive to provide strong leadership to the LSB to
ensure that it adheres to the principles of good corporate governance.
accounts are properly monitored and maintained.
constructively with the approved regulators and establishing and maintaining
good working relationships with all key stakeholders.
that there is a constructive working relationship with the Ministry of Justice
as the LSB’s sponsoring department, in the context that the LSB is wholly independent
compliance with the general guidelines laid down by government relating to
members of public bodies and ensuring that the LSB fulfils all statutory and
administrative requirements relating to financial accountability.
Representing the LSB externally at conferences,
on committees and with other organisations as required.
The LSB is the independent body
responsible for overseeing the regulation of lawyers in England and Wales. The LSB
came into being on 1 January 2009 and took on the majority of its statutory
powers on 1 January 2010. Its goal is to reform and modernise the
legal services market place by putting the interests of consumers at the heart
of the system.
Independent of Government and of the
legal profession, the LSB oversees eleven separate bodies, the approved
regulators, which themselves directly regulate approximately 177,000 lawyers
practising throughout the jurisdiction. The Board also has a number of
responsibilities towards the Office for Legal Complaints (OLC), which
administers the Legal Ombudsman scheme; a scheme to resolve complaints about
The Board’s work is guided by
its eight regulatory objectives, set out prominently in the Act. These are:
and promoting the public interest;
the constitutional principle of the rule of law;
access to justice;
and promoting the interests of consumers;
competition in the provision of services in the legal sector;
an independent, strong, diverse and effective legal profession;
public understanding of citizens legal rights and duties;
and maintaining adherence to the professional principles of independence and
integrity; proper standards of work; observing the best interests of the client
and the duty to the court; and maintaining client confidentiality.
In March 2021, the Board agreed its strategy for the sector. The strategy is centred
around reshaping legal services to better meet society’s needs. The LSB
contributes to this by:
- deploying regulatory incentives and levers that
- Making policy change tools available for
consumers and innovators to use
- Using our convening role to shape public
debate and foster collaboration
The LSB’s 2022/23 Business Plan can also
be found here: LSB-Business-Plan-202223-FINAL.pdf
This post is regulated by the Commissioner for Public Appointments. For more information, please refer to the Commissioner’s website